Sorting and Grading Quality

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• No holes, tears, or repairs
• Zippers, snaps, buckles, and straps work perfectly
• Minimal fading
• No strong odors
• Clean interior and exterior
• Labels and markings intact
• Only minor cosmetic wear from storage or light use

Customer expectation: "Looks almost new."

• Moderate wear and fading
• Small stains or scuffs
• Minor abrasion on corners or edges
• All closures still function
• No major structural damage
• May have soldier markings, names, or unit numbers

Customer expectation: "Used military gear that still works perfectly."

• Heavy fading
• Large stains
• Small holes or tears
• Missing non-critical components
• Repairs or patches
• Cosmetic damage that doesn't prevent use

Customer expectation: "Ugly but usable."